Account setup

A short checklist to get your account ready for real sending. Most of it is one-time setup — the main step is verifying your sending domain, which takes a couple of minutes of DNS work.

1. Profile and company details

From your account settings, add your company name, physical mailing address, and contact details. A valid postal address is more than a formality: anti-spam law (CAN-SPAM, CASL, and similar) requires a real address in commercial email, and EmailFlow AI uses it to populate the footer of your messages. Set your timezone too — it's used when you schedule campaigns.

2. Verify your sending domain

This is the single most important step — and the only technical one. Open Sending › Domains, add the domain you send from, and publish the DNS records we generate (an ownership TXT record plus DKIM CNAME records). Once they resolve, click Verify and every email you send is authenticated as your domain on our managed delivery infrastructure. Full walkthrough: Sending domains & DKIM.

The sending domain page for an unverified domain, listing the exact DNS TXT records to publish: a domain-identity record and a DKIM signature record, each with a copy button and a pending status — Add your domain and publish the DNS records we generate — each row has a copy button and live verification status.

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There are no sending servers to connect — every plan sends through our managed Amazon SES infrastructure with 99%+ deliverability.

3. Choose your From address

Pick the From name and address your recipients will see — any address at your verified domain works, no per-address verification needed. See Verified senders for picking an identity that builds trust and keeps replies flowing to the right inbox.

4. Build your brand profile

Run a one-time brand scan so the AI learns your logo, colors, fonts, and voice. This makes every generated email look like yours from the first draft. You can refine the captured details anytime in Brand Voice.

5. Import your audience

Create your first list and import contacts. Imported and newly added contacts are verified automatically, so risky addresses are filtered before they can hurt your sender reputation — included in your plan at no extra charge.

6. Invite your team

On plans that include multiple seats, invite teammates from Users & roles and assign each person the appropriate role. Your plan's seat count is listed under Plans & quotas.

Once these are in place you're ready to send confidently. Jump back to the Quickstart to ship your first campaign.