Account & Billing
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Upgrading

Upgrade whenever you need more capacity — more sends, contacts, AI tokens, automations, or team seats. Changes take effect immediately, and every paid plan starts with a 14-day free trial.

Good reasons to upgrade

Because every plan includes the full feature set, you upgrade for capacity, not to unlock tools. Common triggers:

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Every paid plan includes a 14-day free trial. A card is required to start one, but you're not charged until the trial ends — cancel anytime before then and pay nothing.

How upgrading works

  1. Open your plan settings or follow an in-app upgrade prompt.
  2. Pick the tier that fits your needs.
  3. Confirm — your new limits apply immediately, and your AI tokens and contact limit adjust to the new plan.

Downgrading and changing plans

You can move between plans as your needs change. If you downgrade, your limits adjust to the lower tier — so it's worth checking that your contact count and usage fit before switching. Nothing about sending changes when you change tiers: it's bring-your-own-server and unlimited on every plan.

No surprise charges

EmailFlow AI never upgrades you or charges you automatically when you hit a limit. You'll see a clear prompt and decide for yourself. That means you can run right up to your plan's ceiling and choose, on your own terms, whether to move up. Review the tiers anytime on the Pricing page.

Good reasons to upgrade

  • More contacts and sends. Your audience outgrew your current monthly allowance.
  • More AI credits. You're designing and generating more and want a bigger creative budget.
  • Faster send rate. Large campaigns reach inboxes sooner on higher tiers.
  • More team members and priority support. As your team and reliance grow.

Frequently asked questions

How does the trial work? Every paid plan starts with a 14-day free trial; a card is required to begin. The Free plan stays free forever with no card.

When do changes take effect? Upgrades apply right away so you get the higher limits immediately; your contacts, campaigns, and automations carry over untouched.